Who We Are
Brasfield Residential Repair is a local home repair business serving Tipton, Shelby, and Lauderdale counties in West Tennessee. Our website address is brasfield-residential-repair.bywillo.ai.
Owner: Gary Brasfield
Email: gkbras@gmail.com
Phone: 618-606-0388
What Information We Collect
We collect information you voluntarily provide when you:
- Submit our contact form — we collect your name, email address, phone number, and the details of your repair request.
- Call or email us directly — we receive whatever information you share in that communication.
Our website may also automatically collect standard technical information such as your IP address, browser type, and pages visited through server logs and analytics tools. This data is used only to understand general site usage and improve our website.
How We Use Your Information
We use the information you provide solely to:
- Respond to your repair inquiry or estimate request
- Schedule a visit or follow-up call
- Communicate with you about the status of your project
We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not send promotional emails or newsletters without your explicit consent.
How We Store Your Information
Contact form submissions are stored securely on our website's backend platform. Only Gary Brasfield and authorized representatives of Brasfield Residential Repair have access to this data. We retain contact records only as long as necessary to complete the requested work and for reasonable follow-up.
Cookies
Our website may use basic cookies to support site functionality and gather anonymous usage analytics. We do not use cookies for advertising or cross-site tracking. You can disable cookies in your browser settings at any time without affecting your ability to use this website.
Your Rights
You have the right to:
- Ask what personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
To exercise any of these rights, contact us at gkbras@gmail.com or call 618-606-0388. We will respond within a reasonable timeframe.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have received information from a child, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. Your continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Brasfield Residential Repair
Gary Brasfield, Owner
gkbras@gmail.com
618-606-0388